Terms & Conditions
Effective Date: July 2026
Welcome to Shirakole Diagnostic Centre. By accessing or using our website and services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.
1. Acceptance of Terms
By accessing this website, booking diagnostic tests, downloading reports, or using any of our services, you agree to be bound by these Terms & Conditions and our Privacy Policy.
2. Services
Shirakole Diagnostic Centre provides healthcare-related diagnostic services including but not limited to:
- Diagnostic laboratory tests
- Radiology and imaging services
- Health check-up packages
- Home sample collection (where available)
- Online report download
- Appointment booking
Availability of services may vary depending on location and operational requirements.
3. Appointment & Test Booking
- Appointments are subject to availability.
- Patients should provide accurate personal and medical information.
- Incorrect information may delay or affect the quality of services.
- The Centre reserves the right to reschedule appointments due to unforeseen circumstances.
4. Payments
- Fees for tests and services must be paid as per the Centre’s pricing policy.
- Prices are subject to change without prior notice.
- Refunds, if applicable, will be processed according to our internal refund policy.
5. Medical Reports
- Diagnostic reports are prepared by qualified professionals.
- Reports are intended for interpretation by registered medical practitioners.
- Patients are advised to consult their treating doctor before making healthcare decisions.
6. Online Reports
Patients are responsible for maintaining the confidentiality of their report access details.
Shirakole Diagnostic Centre is not responsible for unauthorized access resulting from sharing report credentials.
7. User Responsibilities
You agree:
- To provide accurate information.
- Not to misuse the website.
- Not to attempt unauthorized access to any part of the website.
- Not to upload malicious software or harmful content.
8. Intellectual Property
All website content, including text, images, logos, graphics, reports, and design, is the property of Shirakole Diagnostic Centre unless otherwise stated.
Unauthorized copying, reproduction, or distribution is prohibited.
9. Limitation of Liability
Shirakole Diagnostic Centre shall not be liable for:
- Website interruptions
- Technical failures
- Internet connectivity issues
- Delays beyond our control
- Loss arising from misuse of website information
10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time.
Continued use of the website constitutes acceptance of the revised Terms.
11. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts in West Bengal.
12. Contact Us
Shirakole Diagnostic Centre
Near PNB Bank, P.O. Shirakole, P.S. Usthi, D.H. Road, South 24 Parganas, West Bengal – 743513
Phone: +91 94332 76365 / +91 94337 93915
Landline: 033-2950 2633